Banks will close Monday, October 8, to observe Columbus Day.
Consequently, no direct deposits will settle or be initiated on this day. Continue reading Banking Alert: Columbus Day Closings
Update 9/5/18: The issues with our email and fax line have been resolved, so you should be able to reach us as usual. Thank you for your patience!
National Payroll Week is always a blast, and 2018 was no different! Check out some of the awesome things we did to celebrate. Continue reading National Payroll Week 2018
SOUTHWESTERN PAYROLL SERVICE AND BANKS CLOSED
Labor Day Monday, September 3, 2018
Southwestern Payroll will be closed Monday, September 3rd.
Labor Day is also a banking holiday and the banks will be closed. Continue reading Labor Day Closings 2018
As you may be aware, we have suffered from two system access and latency issues over the past three weeks. These issues stem from our technology partner, Kronos.
We have been in constant communication with Kronos and are monitoring the situation to ensure they are taking the appropriate steps to correct the short-term issues and prevent them from recurring in the future.
In the meantime, you may still experience occasional inability to access the system. This is a result of limits Kronos has put in place as to how many users can access the system at the same time.
If you receive a message that the system is unavailable, please wait a few minutes and try again. It is likely that the user count will have diminished and you can get access.
We completely agree that this user restriction is not a solution and is only temporary to prevent the system from completely bogging down again and becoming unusable for all users.
Providing you with reliable service is our top priority, and we apologize for the disruptions you may have experienced over the past few weeks.
We value your business, and will continue to work closely with our technology providers to make sure they meet the high standards we demand.
Kronos will be providing us with a full report of what occurred and how they plan to prevent this in the future. We will share this with you when it becomes available.
If you have any further questions, please don’t hesitate to call us at (918) 587-3321.
No one can ever accuse the team at Southwestern Payroll of not knowing how to party! We took time after work to relax, enjoy delicious hors d’oeuvres and dessert, have some drinks, and get busy playing Cornhole. Continue reading Southwestern Payroll Cornhole Party!
Congratulations, Mike Savoy!
Mike Savoy is celebrating his 25th Anniversary at Southwestern Payroll, and we recently took a moment to recognize this wonderful milestone.
Mike’s role is essential here, and we appreciate and admire his spirit of service. Everyone at Southwestern Payroll agrees that things run smoothly in the Operations Room thanks to Mike.
Our president, Darin Alred, said this during his speech at the recognition, “Mike, we don’t know what we would do without you.”
It’s true, Mike. We are happy and thankful for you.
SOUTHWESTERN PAYROLL SERVICE & BANKS ARE CLOSED
Wednesday, July 4th, 2018
Southwestern Payroll & Banks Closed July 4th!
Southwestern Payroll Service and Banks will be closed Wednesday, July 4th, 2018, in honor of Independence Day. Continue reading Independence Day Closings 2018
Each year, everyone at Southwestern Payroll receives a red nose to wear all day on Red Nose Day in support of this amazing cause run by Comic Relief Inc., a public charity. We are also encouraged to wear red clothing to match our glowing noses!
Continue reading Red Nose Day: Ending Child Poverty
SOUTHWESTERN PAYROLL SERVICE & BANKS CLOSED
Memorial Day, Monday, May 28th, 2018
Continue reading Memorial Day Closings 2018