The Southwestern Payroll Principles
Honesty & Integrity
All our work and all our relationships are based on this foundation of trust.
We can make payroll easier for you and your staff by asking the right questions in the beginning. We invest the time to learn about you, and understand how you run your business.
Caring Customer Service
We sincerely care about our clients, going above and beyond to serve. All of our staff members constantly look for the best way to help you.
Each client does payroll slightly differently. We respect the way you work, so we customize our strategy and tools to fit your needs.
Our customers know we’re all on the same team. You can work with the same people, year after year, and we go out of our way to be there for you.
Our phone is answered by a friendly human during business hours. We make cell phone numbers available, just in case. Senior management is available to speak to customers whenever needed. We are here to be of service.
We educate customers to make the best decisions. If you ask us a question, we will give you the best options available, based on decades of experience. We also offer training programs right in our office.
All our work will be correct to the best of our knowledge. We pay careful attention to detail, and keep constant watch on the latest standards and requirements.
We turn things around quickly, so you can meet every single deadline.
You can work with a well-educated, experienced team year after year, because we invest in our staff. We’ve created a great place to work and provide ongoing education to develop each team member.
Your data and funds are safe with us. We don’t place client funds at risk. Period. All your funds can be reconciled and accounted for at any time. In addition to high standards of electronic information protection, we take special care of your information by controlling paper documents in our building. And we continue to educate our staff about possible security threats.
Southwestern Payroll is a Tulsa-owned and operated business. We are involved in our community, supporting many organizations through our time and donations.
Staff education: We offer continuing education credits, professional certifications, and a variety of ongoing training opportunities for our team.
Process improvement: We constantly examine our processes to make them more efficient and beneficial to the client. We stay connected with expert information sources and maintain strong peer relationships within the industry. An outside auditor looks at our internal controls every year.
Technology: We continually review our technology to offer the best tools and resources to our clients.