As payroll professionals, everyone at Southwestern Payroll recognizes our important role in society. Families depend on their paycheck arriving on time and correctly, especially during times of crisis.
Based on the recommendations from federal, regional, and local governments, we are restructuring our office so that those who are able can work from home during the COVID-19 outbreak. We are doing this to both aid in slowing the spread of COVID-19 and to assist our employees whose children will be home for several weeks. There will be no interruption to your payroll services or to your employees receiving their paychecks. We understand that we are an integral part of supporting the economy and we have put into action a response to the health crisis that will still fully support our ability to process payroll.
However, there may be some impacts to our processes as a result of the changes we are making. Our office will remain open but with fewer employees on site. The employees working from home will still be available to assist you or answer questions as they work remotely. Email will be the primary mode of contact but if you need to speak with them over the phone you can request a call through their email or through the main office number. Please know that we will do our best to respond in a timely matter to all issues.
If you are a client who normally picks up payroll at our office and would like to receive courier service in the Tulsa area during this time, we are happy to help with that. Please let your payroll specialist know or send an email to firstname.lastname@example.org to request this service.
We take our commitment to you, our employees, and to doing our part to help combat the spread of COVID-19 very seriously. If you should have any questions or concerns, please let us know. We appreciate your understanding and support while we work to support you through this challenging time.