During the pandemic, Southwestern has been operating with the majority of employees working remotely. However we have had staff working in our office to perform functions that must be done on-site. We have recently had several members of this core operations team forced to quarantine due to COVID-19 exposure. This reduction in available on-site staff may impact our response time to certain communications.
If you have an urgent issue affecting your payroll that might result in employees not being paid correctly or on time, please email firstname.lastname@example.org, call support at 918-388-3320 or contact your regular payroll specialist.
We appreciate your patience and understanding as we work through the impact of these challenging times.