Payentry ESS Guide > Change Payentry ESS Security Questions and Answers

Change Payentry ESS Security Questions and Answers

When you created your account in Payentry ESS, you selected four security questions and inputted answers for each. These questions are used to verify your identity if, for example, you forgot your password. To change the questions and their answers:

1. From any screen in the Payentry ESS portal, click/tap the gear icon on the right side of the screen.


2. Under Change Security Questions and Answers, enter your current password.

3. Click Proceed.

4. A screen displays where you can reselect your questions and answers. You must reenter your questions and answers for all four questions, even if you only wish to change one.

5. Click Save and Continue.

Your questions have been saved.