
We’d like to take a moment to remind you of our timelines for receiving, processing, and delivering payroll.
In general, we require 24 hours from the time we receive your payroll information to the time it is completed. This allows us to:
- Accurately meet your specific payroll needs
- Provide our specialists and support team the time to review details and answer any questions
- Ensure that all payrolls are processed in the order they are received
Because certain times of the week and month can be especially busy, this 24-hour window is essential to maintaining accuracy and timeliness.
We understand there may be occasions when a payroll must be processed on the same day, and when those situations arise, we will do our very best to process it as quickly as possible.
Additionally, please note that our courier service also requires 24 hours’ notice. For example, if your delivery date is Friday, we must have your payroll information by Thursday.
Our commitment has always been and continues to be to process your payroll as quickly and accurately as possible. If you have any questions or concerns, please don’t hesitate to reach out to your payroll specialist or our Support Team.
We sincerely appreciate your trust and continued partnership.
Warm regards,
Darin Alred
President

