The Library

Important COVID-19 Update – Staff Quarantines

During the pandemic, Southwestern has been operating with the majority of employees working remotely.  However we have had staff working in our office to perform functions that must be done on-site.  We have recently had several members of this core operations team forced to quarantine due to COVID-19 exposure.  This reduction in available on-site staff may impact our response time to certain communications.

If you have an urgent issue affecting your payroll that might result in employees not being paid correctly or on time, please email support@swpay.com, call support at 918-388-3320 or contact your regular payroll specialist.

We appreciate your patience and understanding as we work through the impact of these challenging times.

Fall Back as Daylight Savings Time Comes to an End!

A Friendly Reminder

This Saturday night, set your clocks back one hour before you go to bed. Daylight Savings Time will end at 2 a.m. on October 31st, 2020.

Why This Is Important for Your Business

Synchronizing watches is no joke in business. It’s vital that everyone is on the same time whether you are a Web Input client or you use a physical time clock.

Be certain to inform your employees of the time change and that your IT department sets your computer‘s default time to change automatically on the scheduled date and time.

Note for Physical Time Clock Users

Timeforce is setup with special features to synchronize the time clock with your computer by downloading the date & time from your computer on a daily basis.

Make sure your computer’s default time moves backward by one hour on this date. If your computer fails to adjust with the end of Daylight Savings Time, your time clock will synchronize with your computer and be one hour ahead.

NOTE: If for any reason your time clock or computer does not update automatically as it should, do not make any adjustments to employees’ time cards.

Instead, contact our Support Department immediately at 918-388-3320 or email Support@swpay.com for assistance, and we will respond as quickly as possible in the order the calls are received.